About Expediting

Policy Regarding Late Shipment Notifications to Our Customers

Our customers are important to us. Gage Crib Worldwide Inc is dedicated to provide you with the best lead times and prices. We do not manufacture the gaging products and have no control with the manufacturing of the products. Occasionally, we may need to notify you that a shipment will be late.

In the 'Description' area of our Confirmation of Purchase Order an estimated ship-date and 2-letter state/country abbreviation are listed. We contact the gage manufacturer on the next business day after the estimated ship-date to verify the shipment of your order.

If the manufacturer has a delay and your order has not shipped on the estimated ship-date, our expediter will alert you to the order delay by e-mail or fax based on the guidelines below:
• If the order was to ship via standard 'Ground' and the shipment will be delayed by more than 3 business days.
• If the order was to ship via priority 'Air' .

Please e-mail your request for order status to: ship@gagecrib.com. As the subject line of your email use the 'File Number' found on the Order Confirmation. This is best because the answer will require off-line investigation and will not be able to be answered quickly over the phone. Please include your company name, purchase order number and specific item of which you are concerned in your e-mail. If you must call, contact our Expeditor at x 114.

Comments:
Original Posting: 2/28/2008
Last Revision: 8/27/2014
Error corrections in, or comments about, the above data can be sent to: office@gagecrib.com